Customer support outsourcing India for Complete Customer Care

The price of employing customer care executives in developed countries like the USA and UK far exceeds the cost of employing customer support outsourcing India solutions. Companies like Vcare that have many of their call centers based in India are able to provide their services at a competitive price point. This allows you to choose […]

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IoT Usage in Different Industries and Growing Popularity

Although IoT (internet of Things) as a technology is still considered to be a new phenomenon, it has been widely used in many industrial operations for a long time. M2M connectivity, which is the building block of IoT, has been found in various industrial appliances like actuators, storage units etc. However, nowadays, the applications of […]

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Different Uses of Direct Response Call Center Outsourcing Services

Generally, on-call support works best for supporting a direct response call center operation, however, there are other modes of addressing your customers’ queries and generating new leads like chat support. Apart from supporting a marketing campaign, you can also use direct response call center outsourcing services for: Lead capture and registration Appointment scheduling Order taking […]

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Invest in IoT Sensors but Never Forget the Importance of IoT Connectivity for Your Business

Humans have long thought of machines to be dumb with no sense of their own. Precisely guiding the machine to do its work has been considered the responsibility of humans. Although automation has been incorporated into the workflow of many business operations, an automatic machine still needs periodic human surveillance. What if the parts of […]

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Make Computer Troubles a Thing of the past with Help Desk Support Services

With computers becoming the building blocks of most businesses of today, an entrepreneur simply cannot afford malfunctioning workstations at his place. Hardware problems come unannounced and seriously impact the productivity of employees. Unlike conventional business issues, for which a company has the whole workforce at its disposal, hardware issues are unique and require the intervention […]

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Improve Help Desk Support and Enhance Employee Efficiency with Inbound Call Center

“My computer is not working and I cannot do my work”, says an employee to his manager. Listening to this, the manager responds” Have you raised a ticket?” “Yes, I have but there is no resolution yet.” Manager holds his head and the employee enjoys a good siesta. Sounds familiar! If it does, then your […]

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IoT Data Connectivity: The Face of Modern Technology

Modern technology is evolving at a rapid pace. Amongst the many tech trends that have emerged in the last few years, nothing has inspired people like the IoT technology, so much so, that it has become the face of modern technology. As machines become smarter with each passing day, the need for better IoT data […]

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Stay ahead in the evolving IoT Domain with a Versatile IoT Connectivity Provider

With IoT becoming a widespread phenomenon, new-age businesses are trying to exploit this technology to its maximum. The need for quality internet connection has risen greatly and enterprises are looking for an IoT connectivity provider that can help them create a reliable and consistent IoT network. Primarily, a good IoT connectivity provider should have a […]

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3 Overlooked Back Office Support Services That Need Immediate Attention!

Although back office tasks are not customer facing in nature, they are vitally important for businesses. People involved in administrative tasks form the backbone of a business and help in overseeing tasks like accounting and inventory management. Nowadays, even data-related processes like data mining, data entry and database management have been seen as back office […]

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