How can Business VoIP Calls be Recorded?

Sometimes you need to write down important points while you are on a phone call. It is not easy. VoIP call recordings play an important role here. How can Business VoIP Calls be Recorded– Through this, you can record all business calls.

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It is the most secure way to record audio files. After recording, you can listen to the audio files as many times as you want. The recorded audio files are saved into the cloud software from where it is always easy to access these files.

A call can be recorded into two different methods:

Real-time recording

You can record your calls in real-time by activating the record button before and during a call. By this method, you can even pause your audiotape in between the call if you want.

Look back recording

In this technique, you can record the entire conversation even after the call has started. This technique is useful for those who just want to record only the main discussion, not the whole call. It saves time when we listen back to this audiotape.

Different types of VoIP call recording

Here, we are telling you about the different types of IP call recording.

Hosted Recording

Here the recording hardware and the recording server both are on the provider’s site.

Software Based Recording

In software-based systems, the recording software is on our computer or laptop. Now you can record calls over phones and applications such as skype, google talk, google meet, google hangouts, iOS.

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Hardware Recording

Here hardware like rack-mounted appliances is placed among the VoIP equipment. This device is then connected to the internet and to the other rack-mounted equipment via LAN Cable. The appliance then sniffs the port for Voice Over Internet Protocol data and records it.

Conclusion | How can Business VoIP Calls be Recorded?

Call recording can be very helpful for your organisation to enhance the business. It helps in boosting your customer service offering and productivity.

If you are looking for the best business VoIP providers in the UK to grow your business, then please feel free to book a call with us.

See Also – VoIP Service – A Tremendous Surge in Technology

How can Business VoIP Calls be Recorded

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